It has never been more important to optimise your eCommerce platform. The pandemic has shifted consumer behaviour from in-person to online shopping by over 82%! Utilise our eCommerce experience of over a decade to upgrade your website and increase revenue.
Automation, making your life easier
By automating your eCommerce process, your businesses can save on order costs, optimise staff activity, and provide customised customer experiences!
Email + website reminders that boost sales:
- Abandoned cart
- Birthday deals
- Replenishment prompt
Click on your platform of choice to learn more
Starting It Off Right
We make sure you start off right. Yes, budget websites save money at the start but end up backfiring on you in the long run. You don’t want to lose precious business as a result of a bad website, do you?
Once you put a little money behind it, you get a quality website that pays off with brand awareness, exposure and memorability! Unlike budget websites, you gain functionality, customisation and actually own the website.
Ensuring to Cover the Essentials
There is a long list of essentials that your eCommerce store must-have, and we make sure to cover all of them. From the technical back end to optimise your website to pop up on your audience’s feed to the visual front end to hook your customers. These eCommerce essentials will make or break your site. That’s why we created a whole section to help you below!
Researching your company, its history and its goals
It is vital for our team to first understand who you are to best showcase your brand. We treat your business like it’s our own and celebrate every win; we are always in your corner. Listening intently to what your goals are so we can get you there! Understanding what you have gone through to become a successful brand.
Researching your customers and their needs
Your target audience should always be at the forefront of your eCommerce tactics. Our customer research gives your business an advantage, diving into your customer’s mind to discover what they want. Once we have identified your customers’ needs, our team tailors your marketing strategy to answer these problems.
Analysis of your behaviour changes and requirements
Your customer’s behaviour changes rapidly; for example, just take the sudden shift to online shopping due to lockdown. It is therefore detrimental to not get left behind by your competitors. That’s why we follow and remain up to date with your customers wants and needs, to best optimise your eCommerce site to their requirements.
Beyond the Web Experience
It is vital to utilise a strategic customer management strategy to increase brand loyalty and boost your business.
- Live chats
- CRM integrations
- Powerful reporting
- Automation marketing
- Custom functionality
The debate between custom made vs templates has been going on for decades (since websites were created anyway), so we have put the benefits in dot points below so you can work out what’s best for you.