Customised Ecommerce Experience

Our product is selling yours

No more dwelling on not selling

Contact us today

Optimise your eCommerce Reach

It has never been more important to optimise your eCommerce platform. The pandemic has shifted consumer behaviour from in-person to online shopping by over 82%! Utilise our eCommerce experience of over a decade to upgrade your website and increase revenue.

ecommerce automation

Automation, making your life easier

By automating your eCommerce process, your businesses can save on order costs, optimise staff activity, and provide customised customer experiences!

Email + website reminders that boost sales:

  • Abandoned cart
  • Re-marketing
  • Birthday deals
  • Replenishment prompt

Platforms we work with

Click on your platform of choice to learn more

Our Favourites

Woocommerce

WooCommerce

WooCommerce is a great customisable, open-source eCommerce plugin for WordPress.

Wordpress

WordPress

WordPress is the world’s most popular website builder, amazing to build your site from scratch!

Magento

Magento

Magento empowers thousands of retailers and brands with one of the best eCommerce platforms.

Shopify

Shopify

A leading enterprise eCommerce platform for high-growth businesses like yours.

custom cms systems

Customised platforms

Our talented team creates customised platforms for large organisations like Hungry Jacks and Coca Cola, that require product portals to carry out special functionalities. Like DKM Blue, for example, where we created a base system that organised and created a custom portal for each client!

Other Platforms

Wix

Wix

Wix is user-friendly and makes it possible to build a professional website without knowing how to code.

Squarespace

Squarespace

Squarespace is the all-in-one solution for anyone looking to create a beautiful website.

bigcommerce

BigCommerce

BigCommerce is a NASDAQ-listed eCommerce platform that provides software as a service to retailers.

How We Ensure Excellence

We ensure conversions by optimising user experience and functionality. Happy Customers = Increased Conversions.

01

Starting It Off Right01

01 – Starting It Off Right
01

Starting It Off Right

We make sure you start off right. Yes, budget websites save money at the start but end up backfiring on you in the long run. You don’t want to lose precious business as a result of a bad website, do you? 

Once you put a little money behind it, you get a quality website that pays off with brand awareness, exposure and memorability! Unlike budget websites, you gain functionality, customisation and actually own the website.

02

Ensuring to Cover the Essentials02

02 – Ensuring to Cover the Essentials
02

Ensuring to Cover the Essentials

There is a long list of essentials that your eCommerce store must-have, and we make sure to cover all of them. From the technical back end to optimise your website to pop up on your audience’s feed to the visual front end to hook your customers. These eCommerce essentials will make or break your site. That’s why we created a whole section to help you below!

03

Researching your company, its history and its goals03

03 – Researching your company, its history and its goals
03

Researching your company, its history and its goals

It is vital for our team to first understand who you are to best showcase your brand. We treat your business like it’s our own and celebrate every win; we are always in your corner. Listening intently to what your goals are so we can get you there! Understanding what you have gone through to become a successful brand.

04

Researching your customers and their needs04

04 – Researching your customers and their needs
04

Researching your customers and their needs

Your target audience should always be at the forefront of your eCommerce tactics. Our customer research gives your business an advantage, diving into your customer’s mind to discover what they want. Once we have identified your customers’ needs, our team tailors your marketing strategy to answer these problems.

05

Analysis of your behaviour changes and requirements05

05 – Analysis of your behaviour changes and requirements
05

Analysis of your behaviour changes and requirements

Your customer’s behaviour changes rapidly; for example, just take the sudden shift to online shopping due to lockdown. It is therefore detrimental to not get left behind by your competitors. That’s why we follow and remain up to date with your customers wants and needs, to best optimise your eCommerce site to their requirements.

Ensuring to Cover the Essentials

These are just some of the things we do to make sure we are delivering the highest quality digital experiences.
User experience

User experience

User experience optimisation is crucial to hook your audience and decrease the bounce rate. Improving UX boosts your conversion rates and increases revenue!

SEO Predators

SEO Predators

Search Engine Optimisation is essential to gain traffic to your website. Our SEO sleuth Emily increases exposure to your brand through enhancing organic search engine results.

Multiple payments

Multiple payments

Customers click off if you don’t have a payment solution they desire, that’s why we offer multiple payment options! (without overwhelming them of course)

Optimised checkout experience

Optimised checkout experience

The checkout experience is a crucial stage of the buyer journey. You have got them this far, you don’t want them to click off after all your hard work.

This: That’s why we offer Quick 1-page checkouts, sessions that remember what was in the cart, abandoned cart offerings and Customer account creation for fast purchasing and repurchasing

Powerful search and filtering

Powerful search and filtering

There is nothing more annoying when you search for something and the wrong product comes up. Or confusing categories that don’t have what you want. That’s why we display the correct products, offer recommended products and smart category structures.

Beyond the Web Experience

Customer management

It is vital to utilise a strategic customer management strategy to increase brand loyalty and boost your business.

  • Live chats
  • Subscriptions
  • CRM integrations
  • Powerful reporting
  • Automation marketing
  • Custom functionality

Sales and Marketing Capabilities

Businesses that invest in sales and marketing capabilities increase their market growth.

  • Special offers
  • Sales campaigns
  • Promotions
  • Wish Lists
  • Featured products
  • Shipping promotions

Integrations

Third Party Vendors

Third Party Vendors

Third Party Vendors

We integrate third party selling vendors into your website. So you can update your stock without having to leave your site!

  • eBay
  • Amazon
Social Integration

Social Integration

Social Integration

Sell through paid ads on Media Platforms.

  • Facebook
  • Instagram
  • Google Merchant
Resource Planning

Enterprise Resource Planning

Enterprise Resource Planning

We can work with any Application Program Interface software to catalogue your warehouse product.

Accounting

Accounting

Accounting

  • MYOB: synchronises stock inventory and updates accounts.
  • Xero: organises system accounts, making eCommerce easy.
Point of Sale

Point of Sale

Point of Sale

Optimising Transaction Features like multiple payment methods as listed above.

Shipping

Shipping

Shipping

Shipping is a crucial stage for an e-commerce business, essential to satisfy customers throughout the shipping process.

CRM Management

CRM Management

CRM Management

Our Customer Relationship Management system is customised specifically to help your eCommerce businesses easily manage your customer data.

Anything API

Anything API

It’s like building your very own app to feed from your website.

Tailor Made vs Cookie Cutter

The debate between custom made vs templates has been going on for decades (since websites were created anyway), so we have put the benefits in dot points below so you can work out what’s best for you.

The Benefits
collabrium
templated systems
Cost-effective
Time-effective
Design based on research – user experience focused design
Properly branded
Additional customised functionality
Security
Faster and leaner
Unique selling points of business focus
Specific to business goals
Easier to make adjustments to behavioural and analytical reviews/ reporting